Conclusion of the contract:
Your registration is the offer to conclude a contract of service by the conditions specified in the registration of the event you register for. The confirmation sent to you is the declaration of acceptance of this offer.
Right of revocation:
You may declare the revocation of your contractual statement in text form (e.g. letter, email). The revocation does not have to contain any reasons. The revocation period commences the day of the registration, its duration is 14 days.
The revocation is to be sent to:
Ochsenwiese 1
76228 Karlsruhe

Consequences of revocation:
In the event of an effective revocation, the services received by both parties shall be returned and any benefits derived (e.g. interest) shall be refunded. All reimbursement obligations must be fulfilled within 30 days after the declaration of revocation.

Cancellation policy:
By paying the participation fee, you accept the announcement on which the payment is based on (usually, but not exclusively, an infopack, a flyer, an advertisement, the event description) as part of the contract.
The participation fee is non-refundable.
Up to at least 7 working days prior to the start of the event, you can withdraw from the contract for important reasons and will receive a 50% refund of your participation fee. If you withdraw less than 7 working days before the start of the training or if you do not show up, the entire participation fee is due.
A withdrawal from the contract must be communicated in writing (email or post, address see above under “revocation”). Alternatively, a replacement participant can be provided, for whom the same conditions apply.
Should an event not take place and/or be cancelled by the organizer, the participation fee already paid will of course be refunded.
Of course, we will also refund all participation fees already paid if the event is cancelled due to government measures against the Covid-19 pandemia.
If the cancelled event is repeated and you wish to postpone your participation to the new date, we offer to rebook the already paid participation fee to the new date free of charge.